Smart Diffuser Setup and Troubleshooting

Introduction

Welcome to your journey with the Zenith Home & Hearth smart diffuser, thoughtfully designed to enhance your living space with soothing aromas and elegant technology. This guide will walk you through the setup process, app integration, and how to troubleshoot common Wi-Fi connectivity issues to ensure a seamless and delightful experience with your diffuser.

Materials needed

• Zenith Home & Hearth smart diffuser unit
• Smartphone with iOS or Android
• Home Wi-Fi network (2.4 GHz supported)
• Zenith Home & Hearth app (downloaded from App Store or Google Play)
• Essential oils (optional)

Step-by-step setup instructions

1. Place the diffuser on a stable and flat surface away from obstructions and direct sunlight.
2. Fill the water reservoir up to the indicated maximum level, adding a few drops of your favourite essential oil if desired.
3. Download and open the Zenith Home & Hearth app from your device’s App Store or Google Play.
4. Create an account or sign in if you already have a Zenith Home & Hearth profile.
5. Follow the in-app prompts to connect your smart diffuser to your home Wi-Fi network. Ensure your phone is connected to the same network during setup.
6. Enable Bluetooth and location services on your phone to allow the app to detect and communicate with the diffuser effectively.
7. Customize your diffuser settings including mist intensity, timer schedules, and operational modes via the app for a personalised experience.

Troubleshooting Wi-Fi and app connectivity issues

If you experience difficulties connecting your diffuser to Wi-Fi or the app, please follow these troubleshooting steps:

• Verify your Wi-Fi network credentials (network name and password) are entered correctly within the app.
• Confirm your home router supports 2.4 GHz frequency, as the diffuser is not compatible with 5 GHz networks.
• Restart your diffuser by unplugging and plugging it back in, then attempt the connection again.
• Close and reopen the Zenith Home & Hearth app to refresh its connection capabilities.
• Ensure Bluetooth and location services remain enabled on your smartphone during setup and ongoing use.
• If problems persist, move your diffuser closer to your Wi-Fi router to improve signal strength and retry the setup.

Contacting customer support

Should you continue to face challenges or require personalised guidance, please reach out to our dedicated customer support team via our online chat. Our specialists are committed to providing thoughtful and tailored assistance to help you enjoy your smart diffuser with ease and confidence.

Additional resources

Explore our online help centre for video tutorials, FAQs, and community discussions to enhance your experience with Zenith Home & Hearth products.

Conclusion

Thank you for choosing Zenith Home & Hearth. By following this guide, you’ll quickly integrate your smart diffuser into your sustainable, elegant home setting. Enjoy the perfect balance of artisanal craftsmanship and modern convenience, designed with your well-being and eco-conscious lifestyle in mind.